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Your questions answered

Frequently Asked Questions

TKs Moving and Delivery Services offers multiple ways to book your move for your convenience. You can request a quote on our website, email us, give us a call, or connect with us on social media. Our team is always available to assist with any questions or concerns. Let us help make your move worry-free.

Please inform us 48 hours in advance if you need to cancel or reschedule your appointment. Deposits are non-refundable after the 48-hour window. Contact us for any changes.

We accept deposit and payments via Paypal and Venmo. We also offer the convenience of a 4 Easy Payments Plan.

Please make sure to pack your items ahead of our movers’ arrival if you have not purchased our packing service. We offer moving supplies such as boxes and blankets that you can purchase from us. For added security, our White Glove Service provides secure wrapping of your items with heavy-duty blankets.

Please ensure all walkways and any debris is cleared prior to our movers accessing your location to ensure the safety of you as the customer and our staff. 

TKs Moving and Delivery Services has the right to turn down any services at-will if the location is considered unsafe or a hazard or hostile work environment and atmosphere. Our movers will only be responsible for any negligence caused by our movers up to the depreciated value of the content. Our movers will NOT be held responsible for any valuables such as antiques that can not substantiate normal handling. All boxes that are packed by the customer and NOT professionally packed by our movers may have limited or no coverage.